Martyna Celuch
Head of Customer Success
First Manager of the Customer Success team at Tigers. Her core values are timeliness, efficiency and open feedback.
Start with why
years in managerial positions
The average score on her Customer Success team's customer satisfaction survey
years in Tigers
Competencies
We develop our skills in a T-shaped model
LEADERSHIP
She understands her team's challenges and gives them support without losing sight of ambitious goals. Motivation through delegation, continuous development and anti-fragility are the qualities of the teams Martyn builds.
RADICAL HONESTY
The healthiest way to show you care about your team through sincere feedback that helps you grow. The secret of "radical honesty" is not so much to give feedback, but for the leader to unveil his intention and show care from the employee.
EXTREME LEADERSHIP
Taking full and complete responsibility for the team's performance. Such a way of managing the team is based on the principle of "radical ownership", giving the leader a high degree of decision-making resulting from a deep sense of responsibility not only for the actions themselves, but also the ch effects.
Martina privately
Interesting facts that not everyone knows about
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Co-founder of one of the most popular Polish portals about MMA
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She likes to watch horror movies, but always with the light on
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She is a fan of the works of Jane Austen
Martyn through the eyes of her co-workers
Knowledge and competence
Never before have I met such a professional, faithful to proven processes and effective leader - the trust she places in you from the first moment comes with great responsibility - which is why at the beginning of our cooperation I didn't fully understand her working methods and firmness, which I mistook (oh horror!!!) for personal reluctance. This is a person to whom you can tell about anything - from the craziest, to a dramatic blockage that affects your work or life.
What is Martina like?
Do you associate those discussions about who among your friends you can leave a million dollars in your suitcase with the certainty that not even one cent will disappear from it? Or who can you call at two in the morning with a problem with the certainty that they will help without whining? Well, for me in both of these cases it is Martina. I have the confidence that I can come to Martyna for advice every time, because let's agree, she usually knows the answer, as well as put the heaviest of cards on the table, always finding understanding. In my private advisory board takes a place of honor!
Join the TIGERS team
We believe that passion and discipline eat up knowledge and experience. We will teach hard competencies to anyone. We are looking for people who share our values and standards.